OPTIMIZE YOUR MARKETING ACTIVITIES
Leverage from the skills of your agents in every campaign. Always know how a campaign is performing. Adjust your campaign in no time.
MANAGE YOUR CAMPAIGNS EFFICENTLY
Combine required activities. Choose the employees with the best skill set. Specify communication guidelines. Use reports for meaningful analysis.
Benefit from transparent workflows
Configure and adapt transparent workflows to run your campaign. Empower your agent to contact prospects successfully.
Monitor and analyse your campaigns
Monitor the effectiveness of a running campaign easily. Use CREAM’s set of reports for assessing the execution of your campaign.
ACHIEVE MARKETING TARGETS
HOW YOU
BENEFIT
FROM
CREAM
Efficient Campaign Management
Define the best set of activities. Choose employees with the best skill set easily. Specify communication guidelines to ensure successful customer contacts. Define expected answers for a valuable analysis.
This could be interesting:
CREAM adapts to YOUR customer service.Provide high quality customer service on all communication channels. Let your agents work efficiently. Let your agents use a 360° view on your customers. Onboard additional staff fast.
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