Simplify your customer service. Apply quick actions. Use information from various sources in a single dashboard.
Let CREAM care route customer requests to agents with entirely appropriate skills. Let your agents use a 360° view on your customers.
Benefit from your pre-defined standard operation procedures, but adjust on the fly to any varying inquiry or altered conditions.
Onboard new staff in less time. Specify and adapt skill sets. Exploit your prepared workflows and an easy-to-use application.
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Provide high quality customer service on all communication channels. Let your teams work efficiently. Let your agents use a 360° view on your customers. Connect to new information sources quickly. Onboard new employees faster.
We call you back!